The correct moment, the correct understanding, the correct tone of voice—and only one book advised.
Reflection about pastoral care via phone 19:28:46 CEST (17:28:46 UT):
Moon 27° 48′ in 3rd conjunct Lot of Fortune 27° 41′ Cancer
Pallas (5th) separating opposite Neptune Rx (11th)
Taurus 15° 02′ rising
Quote: One of two opening quotes, first chapter, The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma, Bessel A. van der Kolk, M.D. (2014); Jessica Stern, Denial: A Memoir of Trauma